― Tweet ∙ Before I get into the meat of this post, I have some news to share. It's all good stuff! ∙ First of all, I was offered a position in a tech support call centre yesterday. I had to pass a number of tests of my IT and networking knowledge, plus a mock call scenario, in order to get the job. I gladly accepted the job offer. I'd be working on behalf of a major American ISP. Well, Americans, at least some of your tech support jobs are being outsourced to Canada instead of [...].