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How Is Your Internal Customer Service?
Jake LaCaze ―
Made popular on Oct 18th, 2010
jakelacaze.com ― A few months ago, a friend of mine told me that he got to watch a presentation given by Myra Golden, Customer Loyalty Expert. My friend’s group was already excelling at customer service. Their scores were consistently high and they were the shining star of their company. It would seem that Myra had nothing to talk [...]
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