― There r two characters in HARRY POTTER a) Prof.Albus Dumbledore and b) Ms.Dolores Umbridge. ∙ The two can be mentioned for the way they talk. ∙ a) Dumbledore for his extremely polite ways. ∙ b) Umbridge for her extremely diplomatic ways. ∙ While one tells how how to speak, the other tells us how to be diplomatic in today's world. I don't want to be cruel and bad but, Umbridge's attitude helps us calm down when we come across unpleasant situations. .