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Mixed Messages
Ben Denen ―
Posted on Feb 2nd, 2012
Leading in the Margins ― what happened to the McCafe??? Well, McDonald’s, you just lost four potential weekly customers. Your mixed message has driven us away. You hooked us with your “coffee house” appeal, but failed to deliver “coffee house hospitality.” I am quite disappointed. As I have mentioned several times on this blog, every Sunday I go out to [...]
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