― From the Desk of the Bookkeeper Derby ∙ The thing I have noticed about my clients is that any communique they receive from HMRC is taken very seriously. They sort of go into hot flush / absolute panic mode. They find themselves sitting up sit up straighter and hold the letter with the reverence/fear that any believer might give to their sacred scriptures. ∙ Until the other day, I would not have attributed the word 'excited' to a client receiving a HMRC email. But there it was [...].