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IVR News

Knowlarity: Providing Cloud Telephony Platform to India

Knowlarity: Providing Cloud Telephony Platform to India

IVR | IVR System | IVR Software | IVR ― In my recent Birding trip to Delhi, I had an opportunity to meet Mr. Ambarish Gupta, CEO of Knowlarity Communications Pvt., one of the leading cloud telephony service provider in India. Knowlarity is mostly known for its successful product VR...

Tags: IVR News, Cloud Telephony, Hosted IVR, Knowlarity, Super Receptionist

Uttam Pegu ― 3 weeks 6 days ago

Detecting Worldwide IVR Platform Installation Errors

IVR | IVR System | IVR Software | IVR ― Detecting Worldwide IVR Platform Installation Errors – How In-Country Live Quality Assurance Testing Identifies This Serious But Common Occurrence Global companies are increasingly turning to telecommunications solutions to drive ...

Tags: Industry News, IVR News, IVR Tester, Ivr Testing

Uttam Pegu ― 12 weeks ago

IVR Opportunities in India

IVR | IVR System | IVR Software | IVR ― Around two years ago, 3G spectrum auction in India fetched almost US$15billion for the government. But after that, 2G spectrum allocation scam has almost spoiled telecom boom in India and finally Indian Supreme Court cancelled all licenses and 2G...

Tags: IVR News, Ivr In India

Uttam Pegu ― 24 weeks ago

IVR Software after SMS price hike in India

IVR | IVR System | IVR Software | IVR ― Bulk SMS ( Short Messaging Service) price has been hiked in India recently to almost Rs 0.38 per SMS which was other wise only Rs. 0.15. This price range is not absolute, but indicative as the present price of per SMS ranges from Rs. 0.70 to Rs....

Tags: IVR News, Bulk Voice Calling, SMS

Uttam Pegu ― 25 weeks ago

Pronexus VBVoice is now rated Avaya Compliant!

IVR | IVR System | IVR Software | IVR ― The award winning , powerful IVR Toolkit Pronexus VBVoice is now rated as Avaya Compliant, as per recent press release by the Ontario based company, Pronexus. “Utilities OnCall, a VBVoice IVR application built by Vocantas, was successfully...

Tags: Breaking News, Avaya, IVR News, IVR Toolkit, Ivrs, Pronexus

Uttam Pegu ― 2 Feb, 12

Benefit of IVR with Siri in IPhone 4S

IVR | IVR System | IVR Software | IVR ― Siri, the new IPhone 4S feature has created quite a buzz around the globe among smart phone users! Actually, this new feature can be thought as a natural progress in mobile phone industry, from keyboard input, touch input and now a voice input to ...

Tags: IVR News, Apple Iphone, Audio Menu, IPhone, IPhone 4S, Ivr

Uttam Pegu ― 15 Nov, 11

Pronexus Launches VBVoice7.1: Play audio without connecting

IVR | IVR System | IVR Software | IVR ― The completely free, windows based IVR Toolkit VBVoice by Pronexus has released 7.1 with support for 64 bit operating systems which will allow IVR developers to take advantage of features in 64bit OS like Windows 7. Another significant and ...

Tags: Breaking News, Call Billing, IVR News, IVR RAD Tool, IVR Tool-kit, Missed Call

Uttam Pegu ― 13 Oct, 11

IVR for social cause

IVR | IVR System | IVR Software | IVR ― Interactive Voice Response (IVR) is being used in many fields, and it has also been used in social sectors too. One such example was surveying Mid Day meal scheme in India’s populous state Uttar Pradesh. Apart from this, there have also been...

Tags: IVR News, Centre For People's Forestry, Complaint IVR, CPF, Inbound IVR, Outbound Ivr

Uttam Pegu ― 28 Jul, 11

Microsoft Bought Skype : New Voice market may emerge

IVR | IVR System | IVR Software | IVR ― Microsoft Corporation, the veteran company, leader ( almost monopoly) in PC operating system has bought Skype, the voice call provider on internet ( peer to peer Skype account as well as any telephone to Skype account and vice versa ). This...

Tags: IVR News, Asterisk, Cti, Dialogic, IP Telephony, Ivr

Uttam Pegu ― 11 May, 11

Glorsoft wins Internet Telephony EXPO 2011 Best of Show Award for Best Development Tool

IVR | IVR System | IVR Software | IVR ― Glorsoft Limited, a young up and coming Irish Software company today announced that its Voice Application Development middleware, Velocity v3.0, was selected for the Best Development Tool award at the Internet Telephony EXPO exhibition and ...

Tags: IVR News, .NET IVR Kit, Glorsoft, Irish IVR COmpany, Ivr, IVR RAD Tool

Uttam Pegu ― 7 Feb, 11

IVR usability and Airtel (India) Call center

IVR | IVR System | IVR Software | IVR ― Recently, I came to know that Airtel ( Mobile Service provider in India with largest number of mobile subscribers, around 135 millions) charges caller to its mobile subscribers at the Rs. 0.5 per 3 minutes when they call their helpline number (...

Tags: IVR News, Ivr Usability, Airtel, Airtel India, Ivr, IVR Bench Marking

Uttam Pegu ― 16 Jun, 10

IVR and Call Center in India

IVR | IVR System | IVR Software | IVR ― Recently, I came across a news of phasing out of government managed call center in Indian city, Jaipur, aimed at providing single-window facilities for civic issues like sanitation, water supply and road repair etc. The reason for phasing out of ...

Tags: IVR News, Call Center News, India, Ivr Applcation, Ivr Companies, Ivr Company

Uttam Pegu ― 10 Jun, 10

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