In my recent Birding trip to Delhi, I had an opportunity to meet Mr. Ambarish Gupta, CEO of Knowlarity Communications Pvt., one of the leading cloud telephony service provider in India. Knowlarity is mostly known for its successful product VR...―
Detecting Worldwide IVR Platform Installation Errors – How In-Country Live Quality Assurance Testing Identifies This Serious But Common Occurrence Global companies are increasingly turning to telecommunications solutions to drive ...―
Around two years ago, 3G spectrum auction in India fetched almost US$15billion for the government. But after that, 2G spectrum allocation scam has almost spoiled telecom boom in India and finally Indian Supreme Court cancelled all licenses and 2G...―
Bulk SMS ( Short Messaging Service) price has been hiked in India recently to almost Rs 0.38 per SMS which was other wise only Rs. 0.15. This price range is not absolute, but indicative as the present price of per SMS ranges from Rs. 0.70 to Rs....―
The award winning , powerful IVR Toolkit Pronexus VBVoice is now rated as Avaya Compliant, as per recent press release by the Ontario based company, Pronexus. “Utilities OnCall, a VBVoice IVR application built by Vocantas, was successfully...―
Siri, the new IPhone 4S feature has created quite a buzz around the globe among smart phone users! Actually, this new feature can be thought as a natural progress in mobile phone industry, from keyboard input, touch input and now a voice input to ...―
The completely free, windows based IVR Toolkit VBVoice by Pronexus has released 7.1 with support for 64 bit operating systems which will allow IVR developers to take advantage of features in 64bit OS like Windows 7. Another significant and ...―
Interactive Voice Response (IVR) is being used in many fields, and it has also been used in social sectors too. One such example was surveying Mid Day meal scheme in India’s populous state Uttar Pradesh. Apart from this, there have also been...―
Microsoft Corporation, the veteran company, leader ( almost monopoly) in PC operating system has bought Skype, the voice call provider on internet ( peer to peer Skype account as well as any telephone to Skype account and vice versa ). This...―
Glorsoft Limited, a young up and coming Irish Software company today announced that its Voice Application Development middleware, Velocity v3.0, was selected for the Best Development Tool award at the Internet Telephony EXPO exhibition and ...―
Recently, I came to know that Airtel ( Mobile Service provider in India with largest number of mobile subscribers, around 135 millions) charges caller to its mobile subscribers at the Rs. 0.5 per 3 minutes when they call their helpline number (...―
Recently, I came across a news of phasing out of government managed call center in Indian city, Jaipur, aimed at providing single-window facilities for civic issues like sanitation, water supply and road repair etc. The reason for phasing out of ...―
Yahoo! announced that it has acquired Tumblr for $1.1billion today. According to Tumblr's ...
How do I setup Live TV on OpenELEC? Below are some basic and straightforward instructions ...
When Stephen and I were planning our honeymoon in Tuscany, one of the things I lobbied for ...