Social CRM // Community Blog Topics

4 Ways Social CRM can Impact the Performance of Customer Services Teams

High Impact CRM Blog ― Single interface for managing cases ∙ Customer services can make or break organizations by ensuring an unbeatable competitive advantage and low churn rates. Implementing an effective social CRM provides organizations with control over ...

Tags: Customer Relationship Management, Customer Service Solution, Social CRM

CRMnext ― 3 weeks 2 days ago

Forecast for Social CRM in 2013-14

High Impact CRM Blog ― Social media transactions are over a couple of billion every 24 hours and over 500,000 new Android phones are registered every day. Tracking and monitoring user generated content from social media can obviously generate a vault of actionable...

Tags: Social Media Crm, Social CRM

CRMnext ― 4 weeks 1 day ago

LinkedIn Is Your Best Social CRM Resource to Drive Revenue - Next Experts Connection for Business Explains How

Star One Public Relations ― Social Media Expert Jim Durbin Provides Step-by-Step Approach to Show You How to Mine LinkedIn for New Sales Leads and How to Connect with Decision-Makers. ∙ NOVATO, Calif. (April 10, 2013) -- Connecting with your prospects before you even...

Tags: Webinar, Experts Connection, Linkedin, Experts Connection Webinar, Social Crm, Revenue

Star One PR ― 5 weeks 3 days ago

6 Ways Social CRM Strategies will Increase Lead Generation in 2013

High Impact CRM Blog ― Social for CRM (Customer Relationship Management) or social CRM is a mutually beneficial and highly engaging business strategy that strengthens cloud-based communities, business organisations and their relationships with customers by creating new ...

Tags: Social CRM, Lead Management Software

CRMnext ― 6 weeks 5 days ago

How a Friend Made their Startup Profitable in a Few Months with an Effective SaaS CRM Solution

High Impact CRM Blog ― Science fiction films and T.V. series paint a bleak picture of the future - war, plague, floods, cannibalism, etc. And, if that isn't enough, there's always the newspapers talking about corruption, banking fraud, inflation, unemployment and more....

Tags: Marketing Automation, SaaS CRM, Social CRM

CRMnext ― 9 weeks 1 day ago

Why Social Performance Management Should be Incorporated in CRM Solutions

High Impact CRM Blog ― “I have eleven leads to follow-up, I can’t spare three hours for the next few days to attend this training! Why do we need a CRM software? I’m doing fine working with my planner and excel sheets!” I said adamantly to my...

Tags: Performance Management, Social CRM

CRMnext ― 14 weeks ago

The Social Media Super Bowl 2013 (Infographic)

ViralBlog.com ― Who will win the social media Super Bowl 2013? When the San Francisco 49-ers take on the Baltimore Ravens at the Super Bowl, whose fans will tweet or like the loudest? It should come as no surprise, that the epic [...]The post The Social Media ...

Tags: Sports & Sponsoring, Super Bowl 2013, Social Media, Infographic, Usa, Social CRM

Yizmo ― 15 weeks ago

Effectively Co-creating Products with Social CRM to Increase Customer Retention

High Impact CRM Blog ― As a dedicated coffee drinker and an admitted Starbucks addict I was excited when Starbucks offered me the opportunity to provide them with my ideas for their business! Yes, Starbucks has taken a step towards co-creation. As of the third day of...

Tags: Social CRM, Crm Strategy

CRMnext ― 16 weeks ago

5 Ways To Ensure A Boss Buys Into Your Social Media Campaign

ViralBlog.com ― Social media is making the world more transparent and interconnected. You can now track phone calls, web visitors and see which of your marketing streams is most effective and creating ROI. 2013 is the year every business should be social, ...

Tags: Brand Advocates, Word-of-mouth, ROI, Social Media, Call Tracking, Social CRM

Yizmo ― 21 weeks ago

Coke On POE: Ask 50M Fans To Share Happiness

ViralBlog.com ― In this story you will get unlimited inspiration and insights about Coke's Social, POE, Crowdsourcing and Social CRM strategy. Including slides and examples. Created by Igor Beuker for ViralBlog.com

Tags: Social CRM, 50 Million Facebook Fans For Coke, Advertising, Amazon, App, Coca Cola's New Faceb

Yizmo ― 35 weeks ago

10 Inspiring Ways To Smart Advocacy Marketing

ViralBlog.com ― Free media is not always the same as earned attention. Bought fans are not always brand advocates. In this article you will find 10 inspiring ways to advocacy marketing that can help to pull fans through your funnel towards preference, loyalty and...

Tags: Social CRM, 10 Inspiring Ways To Smart Advocacy Marketing, Advertising, Advocacy, Buzz, Crm

Yizmo ― 41 weeks ago

3 Top Benefits of Incorporating Social Networking in Your Service Strategy

High Impact CRM Blog ― In today’s consumer-dominated market, customer is king. One of the top priorities of management everywhere is keeping customers satisfied in the most cost-effective manner. Traditional channels of customer service, via phones or face-to-face...

Tags: Single Customer View, Customer Service Solution, Social CRM

CRMnext ― 44 weeks ago

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Social CRM

4 Ways Social CRM can Impact the Performance of Customer Services Teams

Forecast for Social CRM in 2013-14

LinkedIn Is Your Best Social CRM Resource to Drive Revenue - Next Experts Connection for Business Explains How

6 Ways Social CRM Strategies will Increase Lead Generation in 2013

How a Friend Made their Startup Profitable in a Few Months with an Effective SaaS CRM Solution

Why Social Performance Management Should be Incorporated in CRM Solutions

The Social Media Super Bowl 2013 (Infographic)

Effectively Co-creating Products with Social CRM to Increase Customer Retention

5 Ways To Ensure A Boss Buys Into Your Social Media Campaign

Coke On POE: Ask 50M Fans To Share Happiness

10 Inspiring Ways To Smart Advocacy Marketing

3 Top Benefits of Incorporating Social Networking in Your Service Strategy

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